Malviya Tours & Travels (“we”, “our”, “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit malviyatoursandtravles.com, submit enquiries, make bookings, or interact with us through communication tools and advertisements.
1. Information We Collect
We may collect personal and non-personal information, including:
Name
Phone number
Email address
Travel and booking-related details
Information shared via contact forms, WhatsApp chat, phone calls, emails, or advertisements
We may also automatically collect non-personal information such as IP address, browser type, device information, pages visited, and interaction behavior for analytics and performance measurement.
2. How We Use Your Information
We use the collected information to:
Respond to enquiries and provide travel-related services
Process bookings and service requests (domestic and international)
Communicate confirmations, updates, and offers
Improve our website, services, and customer experience
Measure and optimize marketing and advertising campaigns
Comply with legal and regulatory requirements
3. WhatsApp & Communication Tools
Our website uses WhatsApp chat plugins and other communication tools for customer convenience. When you contact us through WhatsApp or similar platforms:
Your phone number and message content may be shared with us
Such communication is governed by the respective platform’s privacy policies
Information shared is used solely to respond to your enquiry or provide requested services
4. Advertising & Third-Party Plugins
We may use third-party tools and platforms such as:
Google Ads
Meta Ads (Facebook & Instagram)
Google Analytics, Meta Pixel, and similar technologies
These tools may use cookies, pixels, or similar tracking methods to:
Measure advertisement performance
Understand user behavior
Display relevant ads and offers
No personally identifiable information is collected through these tools unless you voluntarily provide it via forms or chat.
5. International Clients & Cross-Border Data Transfer
We may receive enquiries and bookings from international clients. By using our website or services:
You acknowledge that your information may be processed and stored in India.
Your data may be shared with international travel partners (airlines, hotels, visa or transport providers) strictly to fulfill your booking or enquiry. We take reasonable steps to ensure that such data is handled securely and in accordance with applicable data protection laws
6. Sharing of Information
We do not sell, rent, or trade your personal information. Information may be shared only:
With trusted service providers (airlines, hotels, transport partners, etc.) to fulfill requested services
With advertising and analytics platforms for campaign measurement
When required by law, regulation, or legal process
7. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information on our website, they may contact us, and we will take appropriate steps to delete such information.
8. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze website traffic, and support advertising efforts. Users can manage or disable cookies through their browser settings.
9. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission is entirely secure.
10. User Consent
By using malviyatoursandtravles.com, submitting forms, clicking advertisements, or contacting us via WhatsApp or other channels, you consent to the collection and use of information as described in this Privacy Policy.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us through the details provided on our website.